Privacy Policy
This Policy sets out the measures and practices that BLVD IMMOBILIER (the "Agency" or "we" or "us") has put in place to govern its governance of personal information and to protect the personal information of its clients, i.e. individuals from whom the Agency collects personal information through direct or indirect contact with an authorized representative of the Agency and the Website ("Customers" or "you" or "your"), for the purposes described in section 4 below.
In this Policy, "personal data" means any information collected by the Agency which, alone or in combination with other information, directly or indirectly identifies a Customer.
The main purpose of this Policy is to inform Customers:
- the means used by the Agency to collect personal information;
- the nature of the personal information collected by the Agency and the purposes for which it is collected;
- the manner in which the Agency may use personal information and the third parties to whom the Agency may, where applicable, disclose personal information;
- the rights you have with respect to personal information collected by the Agency, including the right to access your personal information or to request rectification.
By submitting one or more pieces of personal information to the Agency through direct or indirect contact with an authorized representative of the Agency or through your use of the Website, you consent to the collection, use, disclosure and retention of such personal information by the Agency in accordance with the terms, conditions and notices set forth in this Policy.
The Agency reserves the right to change the terms, conditions and notices contained in this Policy at any time and at its sole discretion. In such event, the Agency will provide you with a version of this Policy incorporating such modifications. Your use of the Services (as defined in Section 4 below) after receipt of such version will be deemed to constitute your express acceptance of the modifications made.
This Policy and any modified version thereof are subject to the laws applicable in the Province of Quebec.
1. How does the Agency collect personal information?
The Agency collects personal information in a number of ways: (i) when you voluntarily provide such personal information to an employee or authorized representative of the Agency in writing, by e-mail or verbally, (ii) information we collect from other companies and public bodies, (iii) when you use the website.
Personal information communicated when using the website may be communicated directly (e.g. via a web form or e-mail) or automatically (see the list of automatically collected personal information in section 3).
2. What personal information does the Agency collect?
The personal information that the Agency may collect is as follows:
- Your last name, first name and contact information (postal address, e-mail address, telephone number);
- Your date of birth, gender and language preference;
- Personal information enabling the Agency, through its authorized representatives, to verify your identity and that of any other person in compliance with applicable real estate brokerage legislation, including the Real Estate Brokerage Act (RLRQ, c. C-73. 2) and the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (S.C. 2000, c. 17), as well as their respective regulations, i.e., among others, the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (S.C. 2000, c. 17):
- Your profession or principal occupation,
- Authentic, valid and up-to-date government-issued photo identification,
- A reliable source document showing your name and address, a reliable source document showing your name and date of birth, and a document showing your name and confirming that you hold a deposit account, prepaid payment product account, credit card or other loan account with a financial entity;
- Your Canadian citizenship or residency;
- Personal information that you provide to us in connection with the performance of the Services (as defined in section 4 below) and which may constitute sensitive personal information, such as:
- Information concerning your real estate transaction project; and financial information required for credit investigations and down payments (credit card number, mortgage approval, tax statements, credit investigation report, etc.).
- Financial information required to conduct credit investigations and collect deposits and payments (credit card number, mortgage approval, tax statements, credit investigation report, etc;)
- Your exchanges and communication history with us (call recordings, chat sessions and instant messaging conversations, including via our social media);
- Personal information generated by you in the course of your use of the services (complaints, inquiries, notices, comments and survey responses);
- Personal information provided in connection with an application for employment or engagement with the Agency (curriculum vitae, information on education, professional experience and professional affiliations);
- Personal information that you are required or invited to provide to the Agency due to the nature of your relationship with the Agency (for example, if you are a director or employee of the Agency: social insurance number for employees and financial information for employees, photographs of employees for publication on the website and identification documents for each of the Agency's directors in application of the law aimed primarily at improving corporate transparency);
- Personal information collected automatically when you use the website (see section 3).
3. Personal information collected automatically or by cookies
In order to ensure the functionality of the website and the purpose of the personal information below, the Agency must collect the following personal information from customers who visit the website:
- The domain name of their Internet service provider;
- Their IP address;
- Their browser (Explorer, Firefox, etc.) and operating system (Windows, Mac OS, etc.);
- The date and time of their visit;
- Country of origin;
- Pages consulted and time spent;
- Referrer site address; and
- Collision data.
All this information is collected automatically as soon as a customer logs on to the website. Some of this personal information is collected via temporary cookies or web beacons. These files or tags also enable us to improve the Site's performance and certain of its functionalities.
4. For what purposes does the Agency collect personal information?
The Agency collects your personal data for the following purposes:
- To provide guidance, information, advice and tools in connection with the real estate transactions you request us to carry out (collectively: the "Services");
- To carry out real estate transactions and receive remuneration for our Services;
- Comply with applicable laws and regulations;
- In connection with the use of the Services, issue notifications and alerts to provide you with specific information. To this end, the Agency uses profiling technology, the functions of which must be activated by the Customer from the Website;
- In general, to communicate with you in order to provide you with various information relating to the Services and to offer you products and/or services that may be of interest to you;
- Periodically follow up with you to ensure that you are satisfied with the Services;
- Develop, improve and promote the Services, in particular by generating and publishing de-identified statistical data based on the personal information of several customers;
- Evaluate the effectiveness of the Agency's efforts to attract visitors to the website;
- Evaluate which of the Agency's information offerings and approaches attract the interest of visitors to its website;
- Identify the approaches of our partner sites that have been successful in attracting visitors;
- Improve website performance and retention;
- Identify the legislative regime to which visitors' personal information is subject; and
- Where applicable, to consider your application for employment or engagement with the Agency.
Subject to the exceptions provided by applicable legislation, the Agency will ensure that it obtains your consent before proceeding with any use of your personal information for purposes other than those listed above.
5. To whom may the Agency disclose your personal information?
In general, the Agency uses its customers' personal information for internal purposes only. However, the Agency may disclose your personal information to the following persons or entities:
- To its employees and representatives who need access to this personal information for the purposes listed in section 4 above;
- To external service providers with whom the Agency has entered into a contractual agreement under which the relevant external service provider is required to take appropriate measures to:
- Protect the confidentiality of personal information provided;
- Ensure that the personal data communicated is used only for the purposes of performing the services it is called upon to render to the Agency;
- Ensure that the personal information communicated is not retained after termination of the aforementioned contractual agreement;
- Notify the Agency without delay of any breach or attempted breach by any person of any obligation relating to the confidentiality of the personal information communicated; and
- Allow the Agency to verify the confidentiality of the personal information provided. For example, the service provider who hosts and maintains the website may have access to personal information in connection with the specific performance of its services under a contractual agreement with the Agency;
- To any other person or entity, where required or permitted by applicable law, or with the consent of the relevant customer.
In order to carry out the above-mentioned purposes, the Agency may disclose your personal information outside Quebec. However, the Agency will only do so if a privacy impact assessment demonstrates that the receiving party is able to provide adequate protection for such personal information, including generally accepted privacy principles. In such circumstances, the Agency will contractually require the entity receiving your personal information to comply with various conditions ensuring the protection of your personal information, including, but not limited to, all of the conditions set forth in Section 5(b) above.
Read morePRIVACY OFFICER
Contact BLVD IMMOBILIER:
Matthew Kattas (Owner)
Telephone: 514-944-2583
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.